Don Swift and Associates is the outsource resource for your HR and Quality needs.

Schedule your Life Coaching meeting with Don Swift. Don will help you identify what your priorities are in life, and what you need to do to achieve your life goals. Don’s job as your coach is to help you find the formations and the delivery within yourself that will allow you to perform at the highest level, for yourself.

Who should attend? Quality Managers, HR Managers, Operations Managers, Technicians, Engineers, and Supervisors

Successful completion of this course will prepare the student to take the ASQ Certification Test offered in Ft. Worth.

Topics:
- The costs of conflict
- Basic conflict resolution techniques
- Basic skills managers need to deal with conflict
- Basic mediation skills all managers need
- Harnessing the power of positive conflict for better problem solving

Through case studies and classroom exercises, attendees will work through common workplace conflict situations and will leave with a plan to improve their skills in managing workplace conflict.

MCLE Approved, LPC & SW Approved
Cost: $850.00
$100.00 deposit to reserve a space.